Common queries answered
Frequently asked Questions
Boxes are shipped on the 1st of each month. You must place your order by the 15th to be included in the next month’s shipment on the 1st. US packages are shipped Priority Mail and you will receive your package 1-5 business days after the 1st of the month. International packages are shipped First Class Package International, and you will receive your package 1-3 weeks after the shipment date, depending on your location.
Yes, just sign up for our monthly subscription and cancel before the monthly renewal.
100% safe toys and treats for your hamster, rats, mice, or gerbils. Each box contains 4-6 high quality items.
All items in the boxes are safe for hamsters, mice, rats, and gerbils. The items may be suitable for other small pets as well, but it is not guaranteed.
Use the “Get in Touch” box on the right.
All currencies are accepted. Our payment system is powered by PayPal, which will convert any currency to USD at the current exchange rate.
Yes, we ship worldwide. Select your country at checkout.
You can cancel your subscription at any time by logging into your account and selecting the cancel option.